1. These Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) set out the rules for the provision of Digital Services and the supply via the Internet of Digital Content intended for mobile phones, tablets, and computers, offered by: eMobi Pte. Ltd., with its registered office in Singapore, at: 160 Robinson Road, #14-04, Singapore Business Federation Centre, 068914 Singapore. Contact e-mail: reklamacje@teleaudio.pl, tel.: 222444022.
  2. Every person is obliged to read these Terms and Conditions before using the Service. Use of the Service is possible only subject to acceptance of these Terms and Conditions.
  3. The Services (as defined below) may be used by users of the networks of Polkomtel Sp. z o.o. (PLUS), Orange Polska S.A. (ORANGE), T-Mobile Polska S.A. (T-MOBILE), and P4 Sp. z o.o. (PLAY), hereinafter also referred to as the “Operator” or “Operators”.
  4. Users are obliged to use the Service and the Website within the limits of the law applicable in Poland and in accordance with the provisions of these Terms and Conditions.
  5. EMOBI PTE. LTD. makes these Terms and Conditions available free of charge in a manner that enables the acquisition, reproduction, and recording of the content of the Terms and Conditions by means of the ICT system used by EMOBI PTE. LTD., namely on the website: https://pl.epiksport.com/pl/terms-and-conditions/. The Terms and Conditions are also available at the registered office of EMOBI PTE. LTD.

The terms indicated below and used in these Terms and Conditions shall have the following meanings:

  1. User – an adult natural person using the Service under these Terms and Conditions; provided, however, that persons with limited legal capacity may use the Services subject to consent being granted by their statutory representative, and persons lacking legal capacity may use the Services provided that they act through their statutory representative.
  2. Digital Content – data produced and supplied in digital form as indicated in the Website. The database of Digital Content offered by eMobi Pte. Ltd. is updated periodically on the Website by eMobi Pte. Ltd. The quantity and type of Digital Content available on the Website are variable over time.
  3. Digital Service – a service enabling:
    a) the production, processing, storage, or access to data indicated on the Website in digital form;
    b) the joint use of data indicated on the Website in digital form, which has been uploaded or produced by the User or other users of that service;
    c) other forms of interaction, indicated on the Website, by means of data in digital form.
  4. Service (Services) – the paid supply of Digital Content or provision of Digital Services by eMobi Pte. Ltd. through the Website, upon the User’s individual request.
  5. Fee – the monetary amount specified at the time the order is placed, which the User is obliged to pay for the Service. The Fee may be of a one-time or recurring nature depending on the offer.
  6. Website – a multimedia platform on the Internet through which use of the Service is possible, available at: https://pl.epiksport.com/pl/.
  7. Agreement – an agreement for the provision of the Service concluded between the User and eMobi Pte. Ltd. through acceptance of these Terms and Conditions and the service description on the Website.
  8. SMS / SMS Message (Short Message Service) – a short text message consisting of no more than 160 characters (letters, digits, special characters), which may be sent to any mobile phone and contains content entered by the sender.
  9. Access Service – a service provided by the Operator under the relevant terms and conditions of the given Operator, enabling the Operator’s subscribers (Users) to order paid access to the Service and to make payment for the order by adding the fee due to the invoice for the purchase of telecommunications services of the given Operator (in the case of a postpaid subscriber) or by deducting the due amount from the funds accumulated in the subscriber’s account (in the case of a prepaid subscriber).
  1. A detailed description of the Services offered by eMobi Pte. Ltd., together with their prices, is available on the Website.
  2. Due to the fact that the database of Services on the Website is updated periodically, their availability and descriptions are variable over time.
  3. eMobi Pte. Ltd. shall have the right to carry out updates and develop the functionalities of the Services and the Website.
  4. The Services available on the Website are subject to payment.
  5. The Service may be purchased solely through the use of the Access Service.
  6. eMobi Pte. Ltd. may periodically offer Services under promotional offers, the terms and availability of which shall each time be indicated on the Website.
  7. Use of the Service requires access to the Internet. Fees for the Service do not include Internet data transmission costs associated with the use of the Service, which shall be borne by the User in accordance with the tariff of the Operator whose services the User uses.
  8. The Services are available within the territory of the Poland. eMobi Pte. Ltd. may also offer the Service to Users outside the territory of the Republic of Poland; in such case, appropriate information shall appear in the service description.
  9. Users shall be entitled to transfer the Services and use them also during a temporary stay in another state within the territory of the European Union or the European Economic Area, provided that positive verification of their actual and permanent place of residence within the territory of the Republic of Poland has been completed, under the rules specified by law, including on the basis of verification of the IP (Internet Protocol) address from which the User accesses the Service and possession of an agreement for the provision of telephone services with a service provider operating within the territory of the Republic of Poland.
  10. The Service provided under the right to transfer Services during a temporary stay shall be provided to the same extent and under the same conditions as those available to the User within the territory of the Republic of Poland.
  1. Purchase of the Service on the Website using the Access Service is possible in the following manner: the User enters their telephone number on the activation page of the Website (where the User’s number is recognised by the system, the system shall automatically enter the User’s telephone number on the activation page) and clicks the designated button “Proceed further” (or wording of similar meaning). Subsequently, the User receives from the Operator, to that telephone number, a free-of-charge SMS message containing a unique PIN authorisation code, which the User then also enters on the relevant page and confirms by clicking the designated field “I Order and Pay”.
  2. The Service may be deactivated at any time by sending a free-of-charge SMS message with the content: STOP EPIKSPORT to number 80711 (PLUS, ORANGE), 80713 (T-MOBILE), 194 (PLAY). Deactivation of the Service is free of charge.
  3. In each case, the SMS message deactivating the Service must be sent from the mobile telephone number that was used when ordering the Service.
  4. Deactivation of the Service results in termination of access to the Service.
  5. From the moment of activation of the Service, access to the Service shall be renewed at the frequency selected by the User, according to the following rate: PLN 14.99 (frequency of access renewal: every 7 days) – operators: Polkomtel Sp. z o.o., Orange Polska S.A., T-Mobile Polska S.A., P4 Sp. z o.o..
  1. The User shall be charged a fee, the amount of which together with the frequency of automatic renewal of access is specified in § 4 section 5 of these Terms and Conditions.
  2. Fees are collected by the Operators by adding the fee to the invoice for the purchase of telecommunications services of the relevant Operator (in the case of a postpaid subscriber) or by deducting the due amount from the funds accumulated in the subscriber’s account (in the case of a prepaid subscriber).
  3. Fees are gross prices and include value added tax (VAT), in accordance with the rate specified by applicable legal provisions.
  1. The User’s ability to use the Service is conditional upon the proper fulfilment by the User of the requirements arising from these Terms and Conditions. In particular, each User is obliged to ensure, at their own expense and responsibility, compliance with the following minimum technical requirements for the purpose of using the Website and the Service:
    a) a mobile telephone equipped with an active SIM card in the network of one of the Operators, possessing functionalities enabling activation and use of the Website (including receipt of SMS messages, and absence of restrictions within the meaning of the relevant terms and conditions of the given Operator preventing use of the Access Service);
    b) connection to the Internet;
    c) a computer, telephone, or other digital device with installed software enabling browsing of websites (e.g. Internet Explorer 6 and higher, Mozilla Firefox 4 and higher, Opera 10 and higher, Safari 3 and higher, Google Chrome), properly configured (in particular with respect to data transmission or other elements conditioning use of the Service);
    d) proper configuration of the above-mentioned devices, in particular with regard to data transmission.
  2. The User should be authorised to use the devices referred to in section 1 above to the extent enabling use of the Website and the Service.
  3. Additional information regarding the functionality and interoperability of the Services, including compatibility with the telephone model or computer software, or other intended device on which the Services are to be reproduced, as well as any technical protection measures, may also be provided on the Website with respect to the Services selected by the User.
  4. The User should protect the password and access to their mobile telephone/computer or account enabling use of the Website or the Services against unauthorised use by third parties.
  5. A User obtaining access to the Service shall have the right to use it exclusively within the scope specified in these Terms and Conditions, i.e. for reproducing the Service on a telephone, computer, or other intended device. In particular, the User shall not be entitled to copy, reproduce, modify, present, publish, or distribute in any manner the Service or any part thereof. The User obtains the right to use the Service within the scope described above exclusively for personal use (i.e. for the use of the person for whose benefit the given Service is provided). In particular, this means that use of the Service or any part thereof for commercial purposes is prohibited, including use for the purposes of business activity, resale, or any other form of making it available to third parties.
  1. Short interruptions in access to the Service may occur, lasting no longer than 5 hours per month, caused by necessary maintenance and/or technical works. In the event of interruptions in access lasting longer due to a failure, eMobi Pte. Ltd. shall make efforts to remedy the failure as soon as possible.
  2. The Service is provided using ICT data transmission, during which objective circumstances and factors beyond the control of eMobi Pte. Ltd. may occur and affect the possibility of using the Service, namely weather conditions, improper installation, insufficient signal quality, malfunction, or failure of the ICT network.
  3. The Service is subject to territorial (geolocation-based) licensing restrictions and, unless otherwise indicated in the description of a given Service, is available to Users logging in from the territory of the Poland (identified by a Polish IP address) and to Users positively verified as having their actual and permanent place of residence in the Republic of Poland. Presentation of the offer on the Website takes into account territorial licensing restrictions applicable to the offered Services.
  4. The content of certain Services constitutes works protected under applicable legal provisions. eMobi Pte. Ltd. may apply Service authorisation and encryption systems. The User is entitled to use the Services solely for personal private use. The User is not entitled to make the Services or their elements publicly or commercially available in any form.
  5. The Services may be subject (independently of the technical requirements specified in these Terms and Conditions above) to licensing or technical limitations (including hardware limitations), as a result of which the Services may be unavailable or their availability may be limited with respect to a specific type or quantity of hardware. Information regarding hardware limitations shall be available on the Website in the description of the relevant Service.
  6. Restriction of the possibility of using the Service may occur in the event of an attempt to use the Service simultaneously on several devices (where the permitted number of devices has been exceeded) or in the event of an attempt to gain unauthorised access to the User’s account on the Website.
  7. The User is prohibited from supplying unlawful content.
  1. eMobi Pte. Ltd. shall be liable for failure to deliver the Service on time and for any lack of conformity of the Service with the Agreement.
  2. If the Service has not been delivered on time, the User shall have the right to request its delivery by way of a complaint procedure specified in § 9. If eMobi Pte. Ltd. fails to deliver the Service without undue delay or within an additional period expressly agreed with the User, the User may withdraw from the Agreement. The User may withdraw without requesting delivery of the Service if:
    a) eMobi Pte. Ltd. has declared, or it clearly follows from the circumstances, that it will not deliver the Service; or
    b) the User and eMobi Pte. Ltd. agreed, or it clearly follows from the circumstances of conclusion of the Agreement, that a specified delivery date of the Service was of material importance to the User, and eMobi Pte. Ltd. failed to deliver it within that period.
  3. In the event that the Service is provided in a manner inconsistent with the Agreement, the User may request that the Service be brought into conformity with the Agreement by submitting a complaint referred to in § 9.
  4. The User may submit a declaration of price reduction or withdrawal from the Agreement if, according to the response of eMobi Pte. Ltd. to the request submitted under section 3, bringing the Service into conformity with the Agreement is impossible or requires excessive costs, and where:
    a) eMobi Pte. Ltd. fails to bring the Service into conformity with the Agreement in accordance with the request submitted by the User;
    b) the lack of conformity with the Agreement persists despite eMobi Pte. Ltd. having attempted to bring the Service into conformity with the Agreement in accordance with the request submitted under section 3;
    c) the lack of conformity of the Service with the Agreement is so significant that it justifies immediate withdrawal from the Agreement;
    d) it clearly follows from the statement of eMobi Pte. Ltd. submitted in response to the request made under section 3 that the Service will not be brought into conformity with the Agreement within a reasonable time or without excessive inconvenience.
  5. If the request for price reduction referred to in section 4 is recognised as justified, eMobi Pte. Ltd. shall make such reduction in proportion to the price of the Service resulting from the Agreement and the value of the Service not in conformity with the Agreement, taking into account the duration of its provision.
  6. The right to withdraw from the Agreement referred to in section 4 shall not apply if the lack of conformity with the Agreement is insignificant.
  7. eMobi Pte. Ltd. shall be entitled to refuse recognition of the User’s declaration regarding non-conformity of the Service with the Agreement, including where:
    a) the User’s digital environment is not compatible with the technical requirements referred to in the Agreement;
    b) the User fails to fulfil the obligation to cooperate for the purpose of determining, within an appropriate time, whether the lack of conformity of the Service with the Agreement results from the characteristics of the User’s digital environment.
  1. The User shall have the right to submit a complaint.
  2. A complaint may be submitted:
    a) electronically – by means of electronic mail to the e-mail address: reklamacje@teleaudio.pl;
    b) in writing – to the address of eMobi Pte. Ltd. specified in these Terms and Conditions.
  3. A complaint should contain:
    a) the User’s full name and the MSISDN number used to order the Service;
    b) specification of the subject matter of the complaint and the period covered by the complaint, together with presentation of the circumstances justifying the complaint, in particular indication of the moment at which the problem concerning the Service occurred;
    c) the User’s signature – in the case of a complaint submitted in writing.
  4. The complaint shall be examined within a reasonable period of time. In particularly complex cases or where additional clarification is required, the complaint shall be examined no later than within 14 days from receipt thereof.
  5. A response to the complaint shall be provided electronically to the e-mail address from which the complaint was sent by the User. In the event of submission of a complaint in writing, the User should indicate the preferred method of communication, specifying either an e-mail address or a residential address for a written response.
  6. eMobi Pte. Ltd. may request the User to supplement information necessary for examination of the complaint, in particular for the purpose of determining whether the lack of conformity of the Service with the Agreement results from characteristics of the User’s digital environment. If such information is not supplemented by the User, the complaint shall be left unexamined. The User shall be obliged to cooperate in supplementing the data necessary for examination of the complaint.
  7. The User shall have the right to pursue claims in court proceedings or, in the case of a consumer, in mediation proceedings or before an arbitration court. The rules and procedures for access to out-of-court consumer dispute resolution are specified separately in legal provisions or in documents establishing institutions conducting such activities, or in internal acts issued by such institutions (e.g. regulations, statutes).
  1. eMobi Pte. Ltd. shall be entitled to introduce amendments to these Terms and Conditions.
  2. An amendment to the Terms and Conditions that is not necessary to maintain conformity of the Service with the Agreement may be made in justified cases such as:
    a) changes in legal provisions affecting the content of the Terms and Conditions and the necessity to adapt the Terms and Conditions in order to maintain compliance with the law;
    b) changes resulting from the necessity to adapt the Terms and Conditions to recommendations, orders, rulings, provisions, interpretations, guidelines, or decisions of competent public administrative authorities;
    c) improvement of the operation of the Service and user support;
    d) changes related to the security of provision of the Service;
    e) prevention of abuses related to the use of the Service;
    f) technological and functional changes to the Service;
    g) changes involving introduction of new, additional Service functions or options;
    h) editorial changes related to the need to correct or remove editorial mistakes or errors;
    i) administrative changes, including changes to identification or contact details.
  3. eMobi Pte. Ltd. shall inform Users of the changes indicated in section 2 above by publishing information regarding the introduced amendments on the website: https://pl.epiksport.com/pl/terms-and-conditions/.
  4. Publication shall take place 14 days in advance, provided that observance of such period is possible due to the nature of the introduced changes.
  5. In the event of an amendment to the Terms and Conditions materially and adversely affecting access to or use of the Service, eMobi Pte. Ltd. shall inform the User of such amendment and the date of its implementation 14 days in advance on a durable medium, provided that observance of such period is possible due to the nature of the introduced changes.
  6. If the User does not accept amendments introduced in accordance with section 5, the User shall be entitled to terminate the Agreement without observing a notice period, no later than within 30 days from the date of introduction of the amendment or from the date of notification thereof, if notification occurred later than such amendment.
  7. The right of termination shall not apply if eMobi Pte. Ltd. has ensured to the User the right to retain, without additional cost, a Service compliant with the Agreement in an unchanged state.
  8. In matters not regulated by these Terms and Conditions, provisions of applicable law shall apply.
  9. eMobi Pte. Ltd. exercises due diligence to protect the privacy and personal data of Users and undertakes measures to increase the security of use of the Website and improve the use of the Website; however, it is not possible to completely eliminate all risks associated with the use of the Internet, including the risk of unlawful interference by unauthorised persons. Current information concerning specific risks related to the use of services provided electronically, functionalities of digital content, and means of their protection is available on the Website.
  10. eMobi Pte. Ltd. is the controller of Users’ personal data. Information regarding processing of personal data is specified in the Privacy Policy available on the Website.
  11. The Agreement is concluded in the Polish language.
  12. This Agreement shall be governed by Polish law. In the case of foreign law, such choice shall not deprive Users ordering Services under these Terms and Conditions of their rights arising from mandatory provisions of the law of the state of their habitual residence.
  13. The User shall have the right to withdraw from the Agreement within 14 days from its conclusion; however, the User’s consent to commencement of performance (ordering paid access) before expiry of the withdrawal period, together with confirmation that the User is aware of losing such right, shall result in loss of the right to withdraw from the Agreement at the moment of activation of the Service.
  14. These Terms and Conditions shall enter into force on 02.04.2026.

MODEL WITHDRAWAL FORM

I hereby inform you of my withdrawal from the Agreement.

Addressee:
Date of conclusion of the Agreement:
User’s full name:
MSISDN (telephone number to which the withdrawal relates):
User’s address:
User’s signature: (only if the form is submitted in paper version)
Date:

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